Process and Quality Specialist

Process and Quality Specialist

Your role

Are you an expert in banking processes and tools? Do you like to educate others, encouraging high quality standards? Do you want help us manage, preserve and grow the wealth of our clients?

We’re looking for a process and quality specialist to:

• be point-of-entry contact for queries about regulations, processes, tools and risk
• organize and conduct training for new tools and processes to improve quality and enablement
• monitor risk reports, flag relevant issues to the team and escalate if necessary
• collaborate closely with client advisors, assistants and the desk head, as well as various other internal departments

Your team

You’ll be working in the PQS team in Luxembourg. The team supports client advisors, assistants and the desk head. As a process and quality specialist, you’ll play an important role in seeing that the team is up to date when it comes to risk, processes and tool knowledge. Our combined efforts help manage, preserve and grow the wealth of our clients, through strong partnership at every stage of their journey.

Your expertise

• financial services experience, ideally within a client facing team or dealing with risk topics
• excellent knowledge of wealth management offerings, products and processes
• disciplined, with a focus on details and standards
• good written and verbal communication skills (you’ll be facilitating training)
• fluent in English. French and/or German are an asset.

About us

UBS is the world’s largest and the only truly global wealth manager. We operate through four business divisions: Global Wealth Management, Personal & Corporate Banking, Asset Management and the Investment Bank. Our global reach and the breadth of our expertise set us apart from our competitors..

We have a presence in all major financial centers in more than 50 countries.

Join us

At UBS, we embrace flexible ways of working when the role permits. We offer different working arrangements like part-time, job-sharing and hybrid (office and home) working. Our purpose-led culture and global infrastructure help us connect, collaborate, and work together in agile ways to meet all our business needs.

From gaining new experiences in different roles to acquiring fresh knowledge and skills, we know that great work is never done alone. We know that it's our people, with their unique backgrounds, skills, experience levels and interests, who drive our ongoing success. Together we’re more than ourselves. Ready to be part of #teamUBS and make an impact?

Disclaimer / Policy Statements

UBS is an Equal Opportunity Employer. We respect and seek to empower each individual and support the diverse cultures, perspectives, skills and experiences within our workforce.

When applying for this role, please note that additional background checks may be carried out and an original of your criminal record may be requested.