IT Support Officer

Veröffentlicht am 11/03/2025

Trasys Luxembourg part of NRB Group logo

Trasys Luxembourg part of NRB Group


IT Support Officer f/m

 

As an IT Support Officer, you will:

 

  • Act as second-line technical support for hardware, software, and equipment issues.
  • Conduct diagnostics, troubleshooting, and repairs.
  • Provide onboarding support for new staff.
  • Assist with video conferencing and IT equipment setup.
  • Manage user accounts and provide support in MS 365 environments.

 

Qualifications:

 

  • Proven experience in IT/security support teams.
  • Strong knowledge of M365, Azure, and IT best practices (ITIL or similar).
  • Experience in user training and technical support.
  •  Ability to work proactively and ensure service continuity.