Client Relationship Specialist - Bilingual Japanese/English (M/F)

Randstad is the world's leading HR services company. We know how important a job is in a person's life, and we put all our energy into helping you find the right one for you. A job in which you'll thrive and develop your full potential.

We are currently looking for a:

Client Relationship Specialist, Bilingual Japanese/English

As a Client Relationship Specialist, you will play a crucial role in maintaining strong client relationships and providing exceptional service. Your responsibilities will include:

- Ensuring outstanding client care and fostering positive relationships

- Handling client inquiries promptly and effectively, collaborating with the operations team as needed

- Generating various reports for clients

- Executing tasks efficiently and with attention to detail

- Providing administrative support and completing required checklists

- Demonstrating a deep understanding of client culture

Required Skills and Experience:

- Native-level proficiency in both written and spoken Japanese, along with fluency in English

- Knowledge of banking, custody business, or securities brokerage

- Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook, Access)

Preferred Qualifications:

- Bachelor's degree in Economics or equivalent experience

- Strong analytical and problem-solving skills, with the ability to handle complex tasks

- Proficiency in conducting in-depth analysis and driving continuous improvement

- Ability to contribute to decision-making and provide recommendations

- Excellent communication skills and the ability to collaborate effectively across departments

- Negotiation skills

- Deep understanding of client relationships and networking

- Ability to coordinate resources for mid-term projects and tasks

- Strong team player with flexibility

Randstad attaches great importance to equal opportunities. We recruit candidates on the basis of their skills, regardless of their age, sexual orientation, nationality, religious beliefs, gender, disability, etc.

Ready to take on this new challenge? Do not hesitate to apply for this position. We look forward to meeting you!