Operational Assistant

Our client, an Investment Bank based in Luxembourg, is looking for its future Operational Assistant for their Head of Skills, Learning and Development Unit.

This will be a temporary contract of 2 months. Please note that this assignment may be extended, in accordance with Luxembourgish law, for a maximum duration of 1 year.

LHH Recruitment Solutions offers extensive HR solutions through one unique brand. We are specialised in the employment of middle and top management and highly qualified professionals in contracting temporary and permanent placement. At LHH Recruitment Solutions, we believe in talent, not labels, and embrace diversity and promote more inclusive employment to our clients and partners.

Your responsabilties :

• Help the SL&D Officers prepare and run learning programmes, whether they take place in person, online, or in a blended format, using the Bank’s available tools and platforms.
• Manage the Learning Management System (SAP SuccessFactors), including entering course details and keeping information up to date for enrolments, cancellations, waiting lists, attendance, documents, room bookings, and reporting.
• Organise visits from external trainers and consultants by handling invitations, schedules, building access, logistics, training rooms, and hotel arrangements.
• Contribute to rolling out projects and improvements within the Unit, and help refine internal processes and tools.
• Keep an eye on the shared team mailbox and reply quickly by providing basic support or directing messages to the right person.
• Work collaboratively with colleagues and provide back-up support to other operational assistants when needed.

Your profile :

• You have finished secondary school and either completed a 2-year diploma in a relevant area (such as business administration or learning) or you have equivalent hands-on experience in a similar field.
• You bring at least 3 years of experience in an operational or business support role. Experience in administrative or coordination work is a strong plus.
• You are organized, proactive, and detail-focused, and you feel comfortable supporting different tasks and collaborating with various teams.
• You have strong English communication skills, both spoken and written. Knowledge of French is a bonus.
• You are confident using standard office software, especially PowerPoint, Word, Excel, and Outlook.
• Experience with the Bank’s tools—such as SAP SuccessFactors, Peoplesoft Financials, or GED (OpenText)—is an advantage.
• A good understanding of the Bank’s internal processes and ways of working will also be considered beneficial.

To include yourself in this recruitment process; to find out more information about this role; or to discuss other career opportunities we have available, please contact Aurélia Michaux as soon as possible - CONFIDENTIALITY ASSURED.

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