Senior Transfer Agent

SENIOR TRANSFER AGENT

THE JOB:
DO Recruitment Advisors is delighted to be recruiting a Senior Transfer Agent for a financial services company operating in Luxembourg. We are looking for a hands-on person, committed to excellence in customer service, coming from a Transfer Agency operational background.

KEY RESPONSIBILIBITIES:

• Main point of operational contact for all levels of assigned Financial Intermediary relationships.
• Support Financial Intermediary needs on a daily basis, including any changes to service environment;
• Responsible for the timely resolution of all operational inquiries coming from assigned relationships;
• Assist in the development of efficient interfaces with Financial Intermediary in all regards.
• Specifically ensure that transaction delivery, transaction confirmations, service fee delivery, commission delivery, dividend distribution, Service Fee invoicing / reconciliation and related
• Statement distribution as well as statement delivery occurs in a manner that meets Financial Intermediary’s expectations, while remaining efficient for the company. Oversee or manage projects to meet this objective;
• Assist with all external communication to Financial Intermediaries; including operations announcements, inquiry responses and contact lists;
• Manage exposure items; including aged trades, unapplied wires, trade rejects, fund threshold breaches, and ‘bounced’ items. Identify areas of operational concern and promptly escalate to management;
• Continually identify the needs of Sales and Marketing and Financial Intermediaries.
• Anticipate and be an advocate for Financial Intermediary needs.
• Initiate process improvements within the company accordingly;
• Provide relevant information with regard to Financial Intermediaries and investors as well as team concerns for incorporation into monthly Key Performance Indicators
• Assist with the gathering of transaction data in support of short-term trading surveillance and OFAC monitoring;
• Assist with the integration of new Financial Intermediaries into the service environment. This requires an understanding of the terms of any agreements and developing and managing processes that meet those terms, including AML/KYC, FATCA and CRS requirements.
• Any other duties as assigned by management.

THE CANDIDATE:

• Minimum 5years of experience in a Transfer Agent position.
• Good understanding of FATCA, CRS concepts, AML/KYC requirements and other applicable regulations.
• Strong organisational, relationship skills and client focused mindset, flexible and adaptable personality.
• Extensive knowledge of mutual fund operations/UCITS funds.
• Fluent English. French, Italian or Spanish could be an asset.
• The candidate must have the right to work in Luxembourg.

THE CLIENT:
Our client is a leading global investment management firm located in Luxembourg.

Note:
Your application will be treated with the utmost discretion. We are dedicated to safeguarding your privacy and handling your data with the highest level of confidentiality. Before applying for any of our positions, please take a moment to review our Privacy Policy.

As an equal opportunity employer, we value diversity and encourage applications from individuals of all backgrounds. However, candidates must have a valid Luxembourg work permit. As a service provider representing our clients, we are required to present only candidates with valid work permits; if you do not meet this criterion, we cannot consider your application.

If you are fortunate enough to secure this position, you will need to provide supporting documents, including copies of your diplomas, proof of prior employment, and a standard criminal record check at the final stages of the recruitment process.