Delivery Manager - Target Operating Model Team (6-month fixed-term contract) (m/f)

Founded in 1856, Banque Internationale à Luxembourg is the oldest multi-business bank in the Grand Duchy. From its foundation, the BIL has always played an active role in the development of the Luxembourg economy. It currently operates in retail, private and corporate banking, as well as on major capital markets. Employing more than 2 000 people, BIL is present in the financial hotspots that are Luxembourg, Switzerland, and China.
As a major player in Luxembourg's finance industry and as a signatory of the UN Principles of Responsible Banking, BIL is committed to handing over a responsible and sustainable bank to future generations.

Your next challenge:

BIL needs to reshape its existing operating model, with the objective to design and deploy a 'fit for purpose' Target Operating Model (TOM) that will enable BIL to sustain its financial trajectory over the next 2 years and beyond, while continuing to effectively address the banking needs of its three core customer segments (Retail, Wealth, Corporate).

The TOM Delivery Manager is a critical, high visibility role reporting to the Head of Organization, Business Processes & Architecture, who will be:

• Managing & leading the successful delivery of multiple TOM related projects and initiatives within time, budget, scope and quality, ensuring that the expected business value has been generated;
  
• Ensuring the transition from Current Operating Model to the Target Operating Model, while considering the change, communication, behavior, and risks this entails
  
• Managing and facilitating workshops on various topics with C-level and N-1.
  Providing clear and audience-aware communications and progress reporting for various Governance bodies and other stakeholders within the bank for informed decisions and governance;
  
• Proactively managing and mitigating dependencies, issues and risks for own TOM related projects and initiatives as well as the Program as a whole;
  
• Acting as subject matter expert on the future TOM, helping to identify, scope, estimate and plan TOM related projects and initiatives. This may include taking the lead and/or carrying out studies and analysis;
  
• Acting as ambassador of the future TOM, helping to safeguard its integrity and championing it across the organization.
  
• Build support, commitment and respect from others by demonstrating professionalism, integrity and expertise;
  
• Stimulate collaboration between people across all areas of the bank;
  
• Make a positive impact by executing on commitments to consistently deliver exemplary results;
  
• Demonstrate excellent collaboration skills partnering with internal stakeholders;
  
• Embody BILs core values (Collaborate, Create and Care) and inspire others to as well.

Your skills:

• Open, flexible, and team oriented, with a willingness to learn and able to think and act independently;
  
• Self-motivated, pro-active and resourceful with high levels of resilience, comfortable with handling conflicting priorities, complexity and ambiguity as well as able to work consistently under pressure and deliver timely results;
  
• Demonstrate accountability and responsibility for your actions at all times;
  
• Organized with ability to operate in a dynamic, often-changing environment with a
  solutions-oriented attitude;
  
• Able to quickly build rapport, credibility, trust, and respect with partners throughout the organization at all levels with a client-oriented attitude; showing strong integrity in dealing with conflicting interests from multiple stakeholders;
  
• Able to work with or leading a multi-disciplinary team in a matrix organization;
  
• Show emotional intelligence as well as good influencing skills, able to raise tough issues directly and decisively for discussion and action, seeking to solve potential issues collaboratively
• Project or Program management certification (PMI, Prince2, MSP) and/or Change Management (e.g. PROSCI) and/or demonstrable expertise in one of the following disciplines Waterfall/Agile/ SAFe/etc., is a plus
• A good knowledge of Banking in general and BIL in particular, ideally with in-depth knowledge in selected areas (e.g. front/middle/back, client offering, support functions, governance, etc.)
• Excellent verbal and written communication with strong attention to detail
• 5 years+ project management experience with track record of having set up PMOs and led programs/projects independently
• Fully fluent (reading, writing, speaking) in French and English
• Microsoft Office (Word, Excel, Visio, PowerPoint, MS Project), MS Teams proficiency

BIL offers a broad range of challenging projects and a huge choice of career paths .We will assist you in finding the one that best meets your skills and expectations. Your personal development is our priority and we greatly encourage you to dive into different business areas for the broadest possible experience.
BIL is firmly of the opinion that diversity & inclusion contribute towards increasing the collective performance of the Bank. We are committed to creating a culture of inclusion that encourages individual development with equal opportunities for all.

NB: The selected candidate will be asked to provide an extract from the criminal record (no.3) as evidence of integrity and justified with regard to the specific needs of the position to be filled. Other documents will be collected, to the extent legally permitted, to perform background checks.