Sales and Relationship Management Support

Sales and Relationship Management Support

Full-time | unlimited

Ready to make a real impact in the financial industry? At Deutsche Börse Group, we'll empower you to grow yourcareer in a supportive and inclusive environment. With our unique business model, driven by 15,000 colleaguesaround the globe, we actively shape the future of financial markets. Join our One Global Team!

Your area of work:

You will be joining the Sales and Relationship Management Support team for Investment Funds Services. The teamfocuses on supporting certain customer-based tasks on behalf of the Relationship Managers, such as assistingclients with general RM queries, new account Openings, report requests etc The team is also responsible forOutreach to customer for the regulatory Onboarding process of new business partners , as well as the variousnecessary KYC campaigns. Finally, the Sales and RM Support team is responsible for management and publicationof the CFS Sales Pipeline and Revenues statistics and is heavily involved with the coordination of new projects androll out of developments within the Sales and RM world. The role is Client facing. Taking ownership of theallocated tasks and processes as well as identifying opportunities for improvement will also be part of your duties.

A good team spirit and the capability to work in a cross-locations and cross-departments mode (i.e. with colleaguesfrom different teams based in Luxembourg, Switzerland, Hong Kong and Ireland) are paramount for this role.

Your responsabilities

• As per above, your main tasks include Client queries responses, Client Onboarding, KYC Campaigns, RevenueMonitoring (list non exhaustive )
• You take ownership of the tasks that are allocated to you and ensure timely delivery and proper handling
• You are willing to follow up the regulatory developments in the AML/KYC areas with our internal experts.
• You contribute to the ongoing improvement of the Department by suggesting new ideas and solutions but alsoby maintaining a positive attitude during the period of peaks of activities
• You take responsibility for maintaining a positive and collaborative atmosphere within the Department
• You will also be developing and maintaining good relationships with internal stakeholders, actively engaging inmeetings, calls as needed.

Your profile

• Bachelor’s degree (i.e. business, law, finance)
• English and German fluency, written and spoken is a must. French and Italian are an asset
• 3 years of proved experience in a similar role
• Strong written, verbal, and interpersonal communication skills, combined with a collaborative and team-orientedmindset
• Flexible, dynamic, well-organized, curious, willing to learn and share knowledge
• Strong ability to work with others both within the team and across the business to achieve effective solutions
• Good self-organizational and time management skills; problem solving attitude
• Ability to demonstrate strong interest in the investment fund industry and understanding of dynamic marketenvironment.
• Proficiency in Microsoft Office applications, such as Excel, PowerPoint, and Word, would be an advantage ineffectively managing tasks and creating professional documentation.

Deutsche Börse Group embraces an international climate, whereby diversity is universal. This is evident across theboard, be it through our diverse workforce, routine responsibilities or other areas of activities and scope ofapplication. We are looking for employees who enjoy working in a dynamic and flexible environment and arewilling to put forward innovative ideas for the company. An open mindset, a proactive approach and self-motivationare prerequisites.

We offer our employees an attractive remuneration package. Benefits include a high level of trust and autonomy inmodern, centrally located workplaces where corporate culture and values are exercised regularly.

We value diversity and therefore welcome all applications - regardless of gender, nationality, ethnic and socialorigin, religion/belief, disability, age, sexual orientation and identity.