CMDB Architect

ARHS Cube is seeking a talented CMDB Architect (m/f) to join our dynamic team!

He/She will play a crucial role in designing, implementing, and maintaining the enterprise CMDB, with a primary focus on BMC CMDB and relevant skills on ServiceNow CMDB paving the way to possible migration in the near future.

Your main responsibilities:

• Design and implement CMDB solutions using BMC CMDB provided functionality and features
• Explore possible approaches for a smooth migration to ServiceNow CMDB
• Manage integration between CMDB and ITSM solution in place, i.e. ServiceNow ITSM, as well as further automating the integration with the DevOps chain/tooling
• Manage upgrades, patches, and updates for CMDB systems, ensuring minimal disruption to operations
• Address security vulnerabilities and implement best practices for securing CMDB environments
• Manage multiple environments and cluster deployments effectively, ensuring high availability and performance
• Develop and maintain documentation, including technical specifications, architectural diagrams, and operational procedures
• Stay abreast of industry trends and emerging technologies related to CMDB, ITSM, and DevOps automation
• Identify, analyze, design, implement, and test enhancements or bug fixes to the current systems management infrastructure to meet changing requirements and increase productivity
• Provide administrative support for configuration and proper operation of CMDB tools used by operational teams
• Respond to technical Level 3 support tickets for CMDB features and configuration
• Help service owners translate business needs into CMDB requirements
• Deploy in production and assist the operations team to manage the CMDB in various environments

Your profile:

• At least 5 years of professional experience as a senior CMDB Administrator/expert
• Excellent BMC CMDB hands-on implementation knowledge
• ITSM and ITIL v3 framework and solutions for Enterprise Service Management is a critical differentiator
• Expert knowledge of BMC Atrium CMDB and AR System / Spoon ETL
• DevOps tooling such as Jenkins, Ansible, Git is a significant differentiator
• Operating systems knowledge such as Linux and Windows
• Knowledge of shell (such as ksh, bash, PowerShell) and interpreted programming languages such as Python
• Implementation experience in various integration methodologies and have performed integrations of applications
• Exposure to DevOps and Infrastructure as Code
• Exposure to Containerization technologies (Docker, Kubernetes)
• Exposure to cloud hyperscalers such as Amazon Web services (AWS), Azure, GCP is an asset
• Experience with RDBMS products such as Oracle and SQL Server
• Experience with integration to third party system using RESTFul, SOAP APIs
• Fluency in English (written and spoken)