IT Trainee

IT Trainee

The mission

OneLife is a Luxembourg life insurance company specialised in cross-border financial planning solutions for clients across Europe and beyond.

We are looking for the right candidate to join our passionate IT Trainee.

Main objectives of the role

Ensure that all service requests and incidents are handled in a professional way and are aligned with agreed SLAs

Ensure that all service requests and incidents are logged and traced in the service management tool

Ensure that assets and software inventories are up to date in the Service Management tool (servers and core network components excluded)

Ensure smooth and consistant communication to business users on requests, incidents and problems handling

Train and coach team or department members when necessary

Suggest improvement or evolution when necessary

Manage and support all hardware and software in the scope of IT helpdesk responsibilities

Profile of our future teammate

• Bachelor Degree in IT
• Fluent in French and English
•  Analytical skills
• Eager to learn
• Capable of working independently as well as within a team

Are you interested in working for a growing Luxembourg based life insurance company?

Jump into the adventure and join a team with a supportive and collaborative working environment. We encourage all applications and would be pleased to welcome you for an interview.

Recruitment Process

Interested candidates should submit their application, only your CV, to the following email address at

OneLife. Several reasons

OneLife exists to overturn conventional attitudes to life assurance. As a specialist in this area with close to 35 years’ experience, we develop cross-border financial planning solutions for wealthy clients across Europe and beyond.

Whether it’s a question of long-term savings, inheritance planning or simply understanding how to better manage your wealth, we are dedicated to providing sophisticated, compliant and innovative solutions that are crafted to suit each individual and their evolving needs.

Together with a solid network of select partners — including private banks, family offices and independent financial advisers — our dynamic team of international experts offers a fresh approach that helps understand and anticipate the needs of wealthy clients in a world of change.

With EUR bn in assets under management, OneLife is a member of Groupe APICIL, the third largest social protection group in France, engaged in health and life insurance, pensions, savings products and related financial services.