Monitoring System Engineer

Monitoring System Engineer

About Proximus Luxembourg

Proximus Luxembourg is a leading historical player in the ICT & Telecoms markets. Proximus Luxembourg addresses both residential and business markets through its commercial brands Tango, Proximus NXT and more recently Codit Proximus NXT.

With PSF support status, the company has almost 750 employees. All these experts share a passion for digital technology, a spirit of openness and innovation, and a desire to simplify, connect and make their customers' personal and professional activities ever more secure.

Proximus Luxembourg is actively contributing to the acceleration of Luxembourg's digitalisation and its economic influence through the development of connectivity, resilient infrastructures and 5G, as well as innovative technologies such as Blockchain, Artificial Intelligence, Machine Learning and IoT.

Proximus Luxembourg is a subsidiary of the Proximus group (Euronext Brussels: PROX), provider of digital services and communication solutions operating in the Belgian and international markets.

About Proximus NXT

Proximus NXT Luxembourg supports all organizations in their digital transformation, by providing holistic ICT & Telecommunication solutions, as well as tailored managed services. With our partners and customers, we co-create opportunities and enable growth in a secure and sustainable manner. As a result of our unique expertise in next-gen IT services, mobile and advanced connectivity, we help our customers achieve their ambitions and realize their vision.

Together with them and our partners we implement sovereign and trusted solutions that make people work smarter.

Your mission:

As a Monitoring System Engineer, you will be responsible for the design, implementation, maintenance, and daily management of monitoring architectures. 

You will play a key role in ensuring the performance, centralization, and standardization of our monitoring systems while educating users and creating reports on system capacity and availability.

Responsibilities

•   Take charge of the design, implementation, updates, and daily management of monitoring architectures
•   Participate in the continuous improvement of monitoring infrastructures (performance, centralization, standardization, etc.)
•   Educate users on how to use our monitoring tool 
•   Create trend reports on system capacity and availability
•   Understand basic application flows to establish business-oriented monitoring

Your profile:

• You have a deep knowledge of ICT datacenter infrastructure and cloud services
• You will maintain the monitoring and event management systems 
• You will participate to lifecycle management and deal with audit and security reports, implementing remediations
• You will integrate new alerting flows based on Business requirements
• You have good knowledge of monitoring solutions (SNOW, Solarwinds, Dynatrace, Truesights, Tivoli, ITOM)
• You are proficient in French and English, both spoken and written
• You are familiar with fundamental ITIL processes

Our offer:

A professional and stimulating work environment in the IT & telecom sector. Multiple career opportunities within the Proximus Group at national and international level, cutting-edge training in new technologies, a wealth of recognized expertise. We also offer an attractive salary package and many other benefits.

Our company is an equal opportunity employer, valuing diversity in all its forms. We firmly believe that each individual brings a unique richness to our teams, and we are committed to creating an inclusive environment where every voice counts.

If at the end of the process your application is successful, you will be asked to provide an extract from your criminal record. Your personal information will be handled in compliance with applicable data protection laws.