Functional Business Analyst

Functional Business Analyst

Who We Are:

At VML, we are a beacon of innovation and growth in an ever-evolving world. Our heritage is built upon a century of combined expertise, where creativity meets technology, and diverse perspectives ignite inspiration. With the merger of VMLY&R and Wunderman Thompson, we have forged a new path as a growth partner that is part creative agency, part consultancy, and part technology powerhouse. 

Our global family now encompasses over 30,000 employees across 150+ offices in 64 markets, each contributing to a culture that values connection, belonging, and the power of differences.  Our expertise spans the entire customer journey, offering deep insights in communications, commerce, consultancy, CRM, CX, data, production, and technology. We deliver end-to-end solutions that result in revolutionary work. 

VML Luxembourg

VML Luxembourg is one of the leading Amazon consulting agencies in Europe. Offering 360° services for Amazon, we have a diverse range of products and services in various sectors to ensure long-term sales growth, ranging from creating multilingual content and listings to all aspects of advertising, including sales promotion, PPC and programmatic campaigns. We are part of WPP, the world’s largest digital media agency, and manage WPP’s European Center of Excellence for Amazon (ACE) dedicated to maximising performance, driving sales and building brands on the Amazon platform.

The opportunity:

We are currently looking for a highly motivated and experienced Functional Business Analyst to join our dynamic team. If you are passionate about technology, possess strong leadership skills, and have a proven track record of successfully managing IT and IT-related projects, we want to hear from you!

What you’ll be doing:

• Play a role of the line between IT and Business to help bridge the gap and improve efficiency.
• Assist business users and analyse their needs and expectations to define business requirements and priorities.
• Analyse and optimize the existing workflows and processes.
• Lead functional analysis by proposing implementation scenarios and guidelines.
• Translate the expectations and optimized workflows into documented proposals.
• Create and maintain a comprehensive product roadmap that prioritizes features and enhancements based on defined needs, market trends, and business priorities.
• Collaborate with cross-functional teams to ensure alignment between product development and business goals.
• Oversee the entire product development lifecycle, from idea to launch, ensuring projects are delivered on time and within budget.
• Define project scope, goals, and deliverables, and actively manage project timelines.
• Write functional and detailed specifications.
• Carry out user acceptance tests.
• Write user guides of delivered solutions.
• Analyse data and user feedback to continuously improve product features and user experience.

What we want from you:

• Processes modelling
• Analysis and design methods (Example : UML, Merise)
• Good understanding of databases
• Excellent Oral and written communication skills
• Interpersonal and consultative skills
• Analytical mindset and problem solving
• Being detail-oriented and capable of delivering a high level of accuracy
• Organizational & Facilitation skills
• Master's degree or similar in Information Technology, Business Intelligence or similar
• Proven experience as a Functional & Business Analyst or in a similar role
• Excellent oral and written communication in English
• EU working permit
• If you know some of this, even better:
• IT technical skills (Databases, scripting, reporting tools ...)
• Knowledge of any other EU languages

What we can offer you:

Alongside the opportunity to work with some of the most exciting brands around the world, we’ll also prioritise your career development and help you grow your skills. We’ll empower you to make a difference, allow you to be yourself, and respect who you are.

AT VML Enterprise Solutions

Our Enterprise Solutions division houses strategic consultants, creative and technical architects and skilled developers and operators that together help some of the world’s leading organisations to deliver outstanding digital experiences across all major routes to market worldwide: marketplaces, online retailers, D2C, B2B and social platforms. With over 4,200 experts in 55 operational centres across 34 countries, our capabilities span the entire buying journey from customer acquisition, through engagement, to conversion and loyalty, driving multi-channel growth for world-leading brands.

We work with some of the most exciting brands such as The Coca-Cola Company, EY, Bosch, Unilever, Ford, DFS, Mercedes-Benz, Johnson & Johnson, Nestlé, Sainsbury’s, Selfridges, Shell and Tiffany & Co. We’ve built over 500 platforms for brands and retailers and generate in excess of $29bn annually for our clients and work with over 50 strategic partners including Adobe, SAP, Salesforce, HCL, Shopify, Sitecore, BigCommerce, commerce tools and Acquia. Our reputation is based on our people, and we believe we have some of the best in the business.

As our business grows internationally, we’re looking for new people to join us on our journey to inspire and take a key role in shaping some of the best commerce solutions, services, and websites in the world. Working as a team, no problem is insurmountable; we share in our client’s successes and believe that anyone can show creative bravery no matter what their role is in the team.

At VML, we are committed to fostering an all-inclusive work environment that is both rewarding and career-forward. Our Inclusion, Equity & Belonging initiatives, alongside the VML Foundation, reflect our dedication to giving back and making a positive impact in our communities and beyond. Our people are the heartbeat of our organization—creators, doers, innovators, makers, and thinkers—who drive not just marketing, but meaningful experiences that resonate in every action and interaction.