Content Management Officer

For our department Content within LuxairTours, we are looking for a (an):

Content Management Officer

Main duties:

• Write the texts/descriptions to promote LuxairTours hotels, destinations and products for the various online and offline media, taking into account the established commercial objectives (targets, concept to be highlighted, season, communication/distribution channel);
• Perform and coordinate translations and ensure quality control;
• Identify the characteristics and attributes to be highlighted for each hotel, create and maintain an accurate database for each of the selected hotels (fact sheet);
• Select the visuals by adapting this choice according to the defined objectives (targets, concept, season, communication/distribution channels);
• Development of marketing content;
• Assist internal departments in case of content-related issues (hotels, concepts, destinations) during the booking process or for after-sales follow-up;
• Ensure the relevance and constant updating of the content by having it regularly validated by the hoteliers / Contracting & Product Managers / LuxairTours representatives present at the different destinations, by adapting the content following errors found at destination and by relying on / comparing the publications of the competition;
• Interact regularly with the various internal stakeholders (Marketing, Contracting & Product Management, Calculation, Paper Publication) to ensure coordinated and efficient production;
• Participate to the continuous updating & optimization and ensure the accuracy of the data in the service-specific system.

Required profile:

Minimum required criteria

• Hold a Master's degree in Digital Communication and/or equivalent confirmed professional experience in the field of marketing;
• Fluent in English (oral and written - mother tongue) and have a good knowledge of French and/or German languages;
• Have good writing skills and be able to translate into the mother tongue (English);
• Have a good knowledge of the common computer tools;
• Have a good knowledge of the tourism industry;
• Be proactive, make a proposal and know how to take responsibility;
• Be rigorous, precise, fast and have high resistance to stress;
• Have a strong organizational and planning capacity;
• Be able to work in open space and meet deadlines.

Desired or to be acquired criteria

• Have a good knowledge of the company-specific content management system (Eggheads) as well as Team Solution and Mantis systems;
• Ability to work in a flexible and autonomous team in an international environment;
• Master the specific programs and procedures of the Content Management department.

The ideal candidate

• Luxembourgish or any other language will be considered an asset.