Test Manager (Operational) m/f

ARHS Group, part of Accenture, is looking for an experienced Test Manager French-speaking m/f (Operational) to join one of our client teams in Luxembourg within the insurance sector.

In this role, you will be responsible for ensuring the quality of project deliverables by planning, coordinating, and overseeing testing activities. Working in an Agile environment, you will collaborate with business and technical stakeholders to ensure effective test coverage, manage quality risks, and support successful project delivery.

This is a cross-functional coordination role combining test management, operational expertise, and stakeholder collaboration, without direct line management responsibilities.

THE WORK:

Test Strategy & Planning

• Define and maintain project test strategies covering unit, integration, end-to-end, user acceptance, security, and performance testing.

• Estimate testing efforts and identify the necessary resources, tools, environments, and documentation.

• Develop and maintain test schedules aligned with project milestones and stakeholder availability.

• Ensure alignment with established testing methodologies and quality standards.

Test Coordination & Execution

• Coordinate the preparation, execution, and monitoring of manual and automated testing activities.

• Identify quality risks and define mitigation plans in collaboration with project managers and stakeholders.

• Oversee test design and execution to ensure appropriate coverage and quality.

• Coordinate test prerequisites, including test data, environments, and testing tools.

• Supervise defect management activities, including qualification, prioritization, tracking, and resolution.

• Coordinate testing activities across business, development, infrastructure, architecture, and production teams.

• Facilitate testing campaigns and contribute to improving their efficiency.

Quality Monitoring & Reporting

• Define and monitor quality KPIs, including test coverage, execution progress, and defect metrics.

• Prepare clear testing status reports for project teams and management.

• Provide visibility on delivery quality, testing progress, risks, and outstanding issues.

• Contribute to Go / No-Go decisions for production releases based on testing results and quality assessments.

Collaboration & Continuous Improvement

• Promote testing best practices and support stakeholders in their adoption.

• Facilitate collaboration between IT, business, architecture, security, and production teams.

• Help teams understand quality requirements and improve testing practices.

• Contribute to continuous improvement of testing processes and project delivery quality.

Onsite at client site: This role requires an onsite presence with our clients and partners to support project delivery and strengthen collaboration.

Our roles require in-person time to encourage collaboration, learning, and relationship-building with clients, colleagues, and communities. As an employer, we will be as flexible as possible to support your specific work/life needs.

HERE’S WHAT YOU’LL NEED:

• Bachelor's or Master's degree in Computer Science, Information Technology, or an equivalent qualification (Bac+3 / Bac+5).

• Minimum 6 years of professional experience in software testing, including:

  • At least 3 years in Test Management or test coordination.

  • At least 3 years in test analysis or test execution.

• Experience working in complex environments involving multiple teams and projects.

• Strong knowledge of testing methodologies and frameworks such as ISTQB or TMap.

• Good understanding of Agile methodologies, project management, ITIL, and DevSecOps practices.

• Experience with test management tools and defect tracking processes.

• Understanding of test automation, CI/CD processes, and deployment pipelines.

• Strong expertise in test analysis, test planning, and quality assurance.

• Ability to coordinate cross-functional stakeholders and drive testing activities without direct hierarchical authority.

• Excellent organizational, analytical, and problem-solving skills.

• Strong communication skills and the ability to explain quality-related topics to both technical and business audiences.

• Ability to identify, assess, and communicate risks and issues clearly.

• Ability to work effectively in demanding and changing project environments.

• Fluency in French is mandatory, with a good command of professional English.

BONUS POINTS IF YOU HAVE:

• Previous experience in the insurance sector, or within banking or financial services.

• Knowledge of AI technologies and practical experience using AI-powered tools.

• Hands-on experience with testing tools such as Postman, Swagger, Playwright, Kapptivate, Jira, or Xray.

As part of our security and compliance procedures, candidates will be required to undergo a criminal background check prior to employment.