Junior Functional Salesforce Consultant
Veröffentlicht am 19/08/2024
Deloitte Luxembourg
With more than 150 partners and 2,700 employees, Deloitte Luxembourg is one of the Grand Duchy's largest, strongest and oldest professional services firms. For 70 years, our talented teams have been serving clients in various industries delivering high added-value offerings to national and international clients in audit and assurance, consulting, financial advisory, risk advisory, tax, and related services. Deloitte Luxembourg is part of the global Deloitte network.
Join us in enabling a diverse and inclusive environment for all!
Diversity and inclusion bring great value to our profession and community, and build our ability to deliver truly differentiated solutions and experiences to our clients. Deloitte is committed to creating and supporting a culture of inclusion that empowers all of our people to be at their best on both a personal and professional level.
Deloitte Digital Luxembourg is the firm's Creative Digital Consultancy. From defining our clients' digital strategy to designing and deploying their digital platforms, we help our clients imagine their future, with the customer experience at the heart of the process. Deloitte Digital, it’s also around 50 studios around the world, made up of designers, strategists and technology experts - a powerful combination of creativity, business knowledge and technological know-how.
What you will do :
- Support our customers in the analysis, design and implementation of innovative solutions using the Salesforce platform in the areas of Sales, Service, Marketing and Pricing
- Drive discovery workshops to analyze as-is processes and to define client’s requirements aligned with their strategy as well as market and technology trends
- Identify the functional requirements of the platform and design process flows and data models
- Create backlog for development including writing user stories, conducting refinement session and backlog grooming
- Configure and customize the platform to align with the identified business requirements
- Collaborate with technical teams to identify integration points with other systems and design seamless data exchange between Salesforce and external applications.
- Conduct thorough testing of Salesforce functionalities and processes to identify and rectify any issues, ensuring the system is stable and functioning as intended
- Provide user training to ensure smooth adoption of the Salesforce platform
- Support the coordination of digital transformation projects, the development of new offerings, sales activities and the preparation of offers.
Who you are :
- Master's degree in business, management, engineering, computer science, or other technology-related field
- Knowledge of functional experience on full-lifecycle Salesforce implementations, with strong expertise in one of the following areas/modules: Sales Cloud, Service Cloud, etc
- Experience using Salesforce configuration and customizations using Apex, LWC, Automated processes, Triggers, Scheduled, Batch classes, Workflows, Validation rules etc
- Experience with Agile delivery
- Fluency in English and French. German or Luxembourgish will be considered an asset
