Supervisor General Procurement Operations

Task Responsibilities

• Support and back-up leadership of the Procurement Operations department
• Combine operational daily business tasks and responsibilities with team coordination, people support activities, business continuity oversight while ensuring a hands-on, service-oriented and lead-by-example culture
• Actively participate in day-to-day operations while ensuring effective and balanced workload distribution, priority coordination, process compliance, service excellence and operational stability across all Procurement Operations functions
• Acting as a key interface between management and the operational team, supporting the implementation of departmental objectives, change initiatives and continuous improvement activities
• Support Team Coordination activities (like office coverage planning, maintaining back-up structures, talent review and development…)
• Act as first point of escalation for daily business operations and team management
• Collaborate with Team and internal stakeholders on S2C (Source-to-Contract) and P2P (Procure-to-Pay) processes
• Actively perform and manage supplier onboarding and lifecycle management activities
• Provide guidance, coaching, and support to team members and stakeholders to ensure performance and development
• Contribute to AI-related automation and process optimization projects
• Coordinate cross-functional activities and ensure effective stakeholder management.
• Ensure compliance with internal policies, procedures, and regulatory requirements
• Review, enhance, and maintain documentation of all departmental processes and procedures
• Monitor KPIs and operational performance, identifying areas for improvement and reporting insights to management
• Support onboarding and training of new team members

• Drive a culture of continuous improvement, accountability, and collaboration within the team

Essential Requirements

• Bachelor's degree in Business administration, Logistics or Supply-Chain
• Strong analytical, organizational, and communication skills
• Ability to work both independently and within a multicultural team environment
• Well-structured and organized with strong attention to detail
• Procurement Experience – minimum 5 years (both processes and systems)
• Proven experience in people management or team leadership
• Strong stakeholder management and interpersonal skills
• Ability to lead by example and work effectively in a hands-on operational environment
• Motivated, enthusiastic, proactive and solution-oriented mindset
• Internal customer service-oriented mindset
• Flexibility and ability to adopt quickly in a fast-paced environment
• Languages: Fluent in English. French, German and Luxembourgish are considered an advantage

Working Conditions

• Based in Luxembourg with regular on‑site presence required
• WFH options
• Occasional flexibility outside regular working hours