Intern IT HRIS

Key Tasks & Responsibilities

Support the IT HRIS team in triaging and monitoring defects reported in HR systems
Assist in incident management, including logging, tracking, and following up on tickets with internal stakeholders and external vendors
Contribute to root cause analyses by gathering data, documenting findings, and supporting senior team members
Help prioritize and classify issues based on business impact and urgency
Collaborate with HR, IT, and business users to clarify issues
Provide general operational support to ensure stability and performance of HRIS applications
 

Essential Requirements

Currently pursuing a Bachelor’s or Master’s degree in Information Technology, Business Information Systems, Data/Computer Science, HRIS, or a related field
EU citizenship or valid work authorization within the EU
Strong interest in HR systems, IT operations, and support processes
Highly motivated, proactive, and eager to learn
Good analytical and problem-solving skills
Excellent attention to detail and structured way of working
Strong communication skills (written and verbal)
Ability to work independently as well as in a team environment
Basic understanding of IT service management concepts (e.g., incident, problem, change) is a plus
Familiarity with tools such as ticketing systems (e.g., ServiceNow, Jira) or HR systems is an advantage