Change & Release Manager (French speaking)
Veröffentlicht am 12/09/2024
ARHS Group Part of Accenture
Want to skyrocket your career with a rock-solid company? With over 2500 employees, we’re still growing, and searching for new colleagues who appreciate working on challenging projects with new technologies, methodologies, in a professional & enthusiastic environment! Interested? Arηs Cube is looking for a Change and Release Manager (m/f) !
Your main responsibilities:
- Execute the daily activities of a Change and Release manager : review Changes with stakeholders to ensure their readiness, seek management approval when required, approve Changes and execute PIR ; manage Release milestone, confirm readiness of Release candidates, organise review meeting, prepare roadbook and communicate on the progresses
- Manage and improve the processes and tool, including monitoring process performance via agreed key performance indicators (KPI) and report on a regular basis to stakeholders
- Closely interact with the internal/external IT service providers to secure service delivery in line with the agreed targets, to ensure interfaces are working smoothly and to collect and assess their requirements in relation to processes and service management tools
- Provide advice and training to the relevant stakeholders responsible for projects, programs, infrastructure and application portfolios on how to meet the requirements set out from a process viewpoint
- Represent your process(es) in internal and external meetings
- Closely collaborate with other process managers to ensure smooth process interfaces and consistency across different processes
- Present the results of your work and matters within your area of responsibility and discuss them with your peers, at various management levels within the IT department and with external IT service providers
- Ensure coordination and communication with Clients IT teams
