ARHS Spikeseed (Advanced AWS and Gold Azure partner) is looking for an experienced Cloud Team Leader (m/f) to join and lead its MSP Team.

Innovate, lead and drive success in a collaborative environment.

Essential skills and qualifications:

• Having a strong knowledge of major AWS or Azure services (compute, network & content delivery, security and storage)
• Being already experienced in leading small/mid-size team(s). Able to mentor and inspire a team of cloud professionals, foster a culture of continuous learning and improvement
• Strong analytical and problem-solving skills with the ability to troubleshoot complex issues
• Demonstrated ability to drive innovation, being proactive and initiative
• ITIL knowledge
• Ticketing tools experience
• Monitoring experience
• Being passionate about and proficient in automation
• Able to create and maintain comprehensive documentation
• Strong verbal and written communication skills. Fluent English is a must.
• As a bonus already having one of these certificates:
  • AWS Certified Solutions Architect
  • Azure Solutions Architect Expert

Your main responsibilities will include:

• Identifying opportunities for process and system improvements, evaluate options, propose enhancements
• Responsible for the technical onboarding of the newcomers
• Establish priorities for ongoing tickets, maintenance, critical issues and ensure assignation to the team members
• Being responsible of post-incident analysis; follow-up on incidents and their root cause analysis
• Review technical estimations
• Coaching team members and ensure their technical capabilities to support the customers
• Support Cloud Engineers on complex tickets and provide technical solutions to resolve the issues
• Responsible for all major architectural decisions
• Responsible for the Definition of Done
• Responsible for executing Disaster Recovery & follow-ups
• Being in charge of documentation maintenance
• Monitor team productivity
• Responsible of continuous improvement of the monitoring

What can you expect from us?

• Multilingual and international environment. ARHS team in Luxembourg is composed of more than 50 different nationalities
• Minimum micromanagement. Concentrate on your work and have fun
• Opportunity to express your ideas & initiatives
• Variety of different projects and sectors. Possible internal mobility in the future
• Flat and responsive management
• Possibility of training/certifications
• Work-life balance
• Stability. We’ve proved it since 2003. And we are in Luxembourg

ARȠS?

Arηs is a fully independent group of companies specialized in managing complex IT projects and systems for large organisations, focusing on state-of-the-art software development, business intelligence and infrastructure services.

We are composed of 16 entities across 8 countries that are unified by the Arηs Group, with more than 2500 consultants.

This corporate structure enables us to respond quickly to market changes and customer requests, and to communicate and make decisions without layers of bureaucracy.

Our success can be attributed to the synergy among our nine complementary entities, combined with our methodologies, which are based on the Rational Unified Process (RUP) and the Scrum agile software development framework.

Our Vision and Values

Our vision is to be the most caring and reliable IT company on the market place for both clients and our people.

Our values are: caring, agility, excellence, innovation, continual improvement, and reliability.

Our values support our vision by leveraging excellence, striving for results, ensuring commitment and promoting adaptability.

Our Culture

We work in close partnership with our customers, turning their needs into benefits; We promote a dynamic local environment where both young and experience people can realize themselves; We leverage a flexible, independent and responsive organization.

Our Brand

The ArȠs (pronounce [aris]) name comes from Greek Mythology. ArȠs is the son of Zeus and the God of War – in our eyes, an accurate representation of the intelligence, strategy, leadership and vision that are essential in business.

Don’t hesitate! Join our team

What you’ll get:

An informal hierarchy and work environment:

Our open, flat structure supports a strong focus on communication and collaboration, enabling to respond quickly to market changes and customer requests.

An attractive salary package:

With an attractive salary and benefits package – including advantageous fringe benefits – you’ll be paid for what you love to do.

A strong corporate culture:

You’ll join a dynamic team of smart and ambitious people. From the way we hire, to the way we relate to our clients – our values from the foundation of the way we work.

Learning & development opportunities:

We constantly invest in our people and are committed to providing individual development opportunities to help you continue to grow and stay happy and satisfied at work.

Exciting projects:

You’ll take ownership of various projects for both public and private clients: calling for creativity and innovation, at the cutting-edge of technology.

A rock solid company:

With more than 250 customers, and 25% turnover growth in FY2022, you’ll join a business with a sustainable and growth-oriented plan.

But let’s talk about it face to face!

You have the qualities as listed above? Please, apply & send us your CV, which will be processed in full confidentiality.

You don’t have all the above requirements but own a great part of them? You can send us your CV too because we will give you the opportunity to grow up with us.